This Privacy Policy applies to Razzl services (the “Platform”), which include Razzl apps, websites, software and related services accessed via any platform or device that link to this Privacy Policy. The Platform is provided and controlled by Razzl LLC (“Razzl”, “we” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users in connection with our Platform.
Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in the Terms of Service agreement.
What Information We Collect
We may collect information from and about you, including information that you provide, information from other sources, and automatically collected information.
Information You Provide
When you create an account, upload content, contact us directly, or otherwise use the Platform, you may provide some or all of the following information:
Information From Other Sources
We may receive the information described in this Privacy Policy from other sources, such as:
Automatically Collected Information
We automatically collect certain information from you when you use the Platform, including internet or other network activity information such as your IP address, geolocation-related data, unique device identifiers, browsing and search history (including content you have viewed in the Platform), and Cookies.
We are not responsible for the privacy practices of our service providers and business partners, and the information practices of these service providers and business partners are not covered by this Privacy Policy.
We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.
How We Use Your Information
As explained below, we use your information to improve, support and administer the Platform, to allow you to use its functionalities, and to fulfill and enforce our Terms of Service. We may also use your information to, among other things, show you suggestions and promote the Platform.
We generally use the information we collect:
How We Share Your Information
We are committed to maintaining your trust, and while Razzl does not sell your personal information or share your personal information with third parties, we want you to understand when and with whom we may share the information we collect for business purposes.
Service Providers and Business Partners
We share the categories of personal information listed above with service providers and business partners to help us perform business operations and for business purposes, including research, payment processing and transaction fulfillment, database maintenance, technology services, deliveries, sending communications, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, and data processing. These service providers and business partners may include:
Other Third Parties
We share the categories of personal information listed above when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:
In Connection with a Sale, Merger, or Other Business Transfer
We may share all of the Information We Collect in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sales, or in the unlikely event of bankruptcy.
For Legal Reasons
We may disclose any of the Information We Collect to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of the Platform, our affiliates, users, or the public. We may also share any of the Information We Collect to enforce any terms applicable to the Platform, to exercise or defend any legal claims, and comply with any applicable law.
With Your Consent
We may share your information for other purposes pursuant to your consent or at your direction.
If you choose to engage in public activities on the Platform, you should be aware that any information you share may be read, collected, or used by other users. You should use caution in disclosing personal information while using the Platform. We are not responsible for the information you choose to submit.
When you make a purchase from a third party on the Platform, including from a merchant selling products through our shopping features, we share the information related to the transaction with that third party and their service providers and transaction fulfillment providers. By making the purchase, you are directing us to share your information in this way. These entities may use the information shared in accordance with their privacy policies.
Your Rights
You may submit a request to know, access, correct or delete the information we have collected about you at contactus@razzl.com. We will respond to your request consistent with applicable law and subject to proper verification. We will verify your request by asking you to send it from the email address associated with your account or to provide information necessary to verify your account. We'll aim to provide this to you within 60 days after you submit your request. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. You can also update your account information directly through your in-app settings, as well as request a copy of your Razzl data or request to deactivate or delete your account.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes, and to fulfill the purposes described in this Privacy Policy. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.
We currently do not collect household data. If all the members of a household make a request under this Privacy Policy, we will respond as if the requests are individual requests.
Please note, if you do not have a Razzl account we will not have enough information about you to verify your requests under this Privacy Policy, as we do not keep sufficient information necessary to reidentify and link you to a prior visit to Razzl where data may have been collected. As such, we will be unable to verify and honor your requests. You may make a verifiable consumer request related to your personal information once per 12-month period.
Your Choices
Data Security and Retention
We use reasonable measures to help protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defense of legal claims.
The retention periods are different depending on different criteria, such as the type of information and the purposes for which we use the information. For example, when we process your information such as your profile information to provide you with the Platform, we keep this information for as long as you have an account. If you violate our Terms of Service, Community Guidelines, or other conditions or policies, we may remove your profile immediately, but may keep other information about you to process the violation.
Razzl may transmit your data to its servers or data centers outside of the United States for storage and/or processing. Other entities with whom Razzl may share your data as described herein may be located outside of the United States.
Content Removal for Users Under 18
Users of the Platform who are California residents and are under 18 years of age may request and obtain removal of User Content they posted by contacting us at: contactus@razzl.com. All requests must provide a description of the User Content you want removed and information reasonably sufficient to permit us to locate that User Content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material.
Privacy Policy Updates
We may change this Privacy Policy from time to time. If we do, we’ll post any changes on this page. We will provide a more prominent notice or get your consent where required by law.
Contact Us
Questions, comments and requests regarding this Privacy Policy should be addressed to:
Contact us: contactus@razzl.com