Product Setup
Turn product instructions into a conversational copilot that answers questions, resolves issues, and keeps setup moving from start to finish.
Industry Standard
The new standard for
product setup
product setup
Expert guidance, context-aware answers, and real-time course correction.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
A copilot - not a manual
Doesn’t just show instructions—it guides setup like a human expert.
Sees what the customer sees
Understands what’s happening during setup and responds with help that fits the moment.
Turns “I’m stuck” into progress
Helps move past problems and continue setup with confidence.
Beyond the Manual
Product setup is a
conversation
conversation
The old way - PDF/manual
Read, scroll, search, guess
Interpret diagrams with zero feedback
One mistake = backtracking or quitting
“Contact support” is the only way out
The modern way - conversational
Ask naturally and get the right next move
Get clear guidance with feedback at each step
Fix mistakes in real time and keep moving
Get unstuck without having to contact support
Core Capabilities
What Razzl
Does
Replaces static instructions with conversational product setup from start to finish.
Guides step-by-step
in any language
Guides setup in plain conversation—step by step.
Answers questions and clears up confusion without breaking the flow.
Delivers the same clear guidance in any language.
Guides step-by-step
in any language
Guides setup in plain conversation—step by step.
Answers questions and clears up confusion without breaking the flow.
Delivers the same clear guidance in any language.
Guides step-by-step
in any language
Guides setup in plain conversation—step by step.
Answers questions and clears up confusion without breaking the flow.
Delivers the same clear guidance in any language.
Turns “this isn’t working”
into the next fix — fast
Pinpoints likely causes when something doesn’t work.
Gives quick, focused checks to get unstuck fast.
No guessing or re-reading—just the next fix to restore progress.
Turns “this isn’t working”
into the next fix — fast
Pinpoints likely causes when something doesn’t work.
Gives quick, focused checks to get unstuck fast.
No guessing or re-reading—just the next fix to restore progress.
Turns “this isn’t working”
into the next fix — fast
Pinpoints likely causes when something doesn’t work.
Gives quick, focused checks to get unstuck fast.
No guessing or re-reading—just the next fix to restore progress.
Shows the fix with
rich media
Shows the fix visually—inline images, short clips, and interactive 3D views.
Removes guesswork on orientation, alignment, and placement.
Makes hard-to-explain fixes easy to see.
Shows the fix with
rich media
Shows the fix visually—inline images, short clips, and interactive 3D views.
Removes guesswork on orientation, alignment, and placement.
Makes hard-to-explain fixes easy to see.
Shows the fix with
rich media
Shows the fix visually—inline images, short clips, and interactive 3D views.
Removes guesswork on orientation, alignment, and placement.
Makes hard-to-explain fixes easy to see.
Works around
missing or damaged parts.
Identifies parts and explains what each one is for.
Prevents wrong-part mistakes during setup.
For missing or damaged parts, shows where they’re used and what can still be completed.
Works around
missing or damaged parts.
Identifies parts and explains what each one is for.
Prevents wrong-part mistakes during setup.
For missing or damaged parts, shows where they’re used and what can still be completed.
Works around
missing or damaged parts.
Identifies parts and explains what each one is for.
Prevents wrong-part mistakes during setup.
For missing or damaged parts, shows where they’re used and what can still be completed.
Escalates to customer
Support with full context
Escalates to support only when a human is needed.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Escalates to customer
Support with full context
Escalates to support only when a human is needed.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Escalates to customer
Support with full context
Escalates to support only when a human is needed.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Works Anywhere
Seamless Across
Devices
Runs in the browser on any device—no app or download needed.
Mobile
Web
Mobile
Web
Margin Protection
Razzl Helps Protect
Margin
Margin
Protect up to 10-15% of your margin. Typical drivers (varies by category).
Preventable “Doesn’t Work” Returns
Preventable “Doesn’t Work” Returns
Fewer Part Reships & Replacements
Fewer Part Reships & Replacements
Fewer support tickets caused by setup issues
Fewer support tickets caused by setup issues
Revenue Retained
Reviews
Repeat Purchases
What Goes Away
Wave goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Wave goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Wave goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Wave goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
How It Works
How Razzl
Works
From PDFs to conversational copilot - automatically
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide customers in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide customers in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide customers in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use what you already ship today—PDFs, manuals, and setup guides. No reformatting. No rewrite. Just upload.
02.
Razzl turns it into a copilot
We convert your docs into a structured setup flow: steps, parts callouts, checkpoints, and common fixes—so the copilot can guide customers in real time.
03.
Share the copilot with your customers
Publish it as a QR code, a link in email/SMS/website - customers jump straight into a conversational experience instead of digging through manuals.
FAQ
Frequently Asked
Frequently Asked
Questions
Questions
Quick answers to your Razzl copilot questions.
Quick answers to your Razzl copilot questions.
What is Razzl?
Razzl turns product instructions into a conversational copilot — it answers questions, gets customers unstuck, and keeps them moving from start to finish. The result: a better assembly experience, fewer returns and support tickets for brands.
Do we need to rewrite our manuals or create new content?
How do customers access it?
What kinds of products does Razzl support?
What happens when Razzl can’t solve the issue?
How long does it take to create a copilot?
What is Razzl?
Razzl turns product instructions into a conversational copilot — it answers questions, gets customers unstuck, and keeps them moving from start to finish. The result: a better assembly experience, fewer returns and support tickets for brands.
Do we need to rewrite our manuals or create new content?
How do customers access it?
What kinds of products does Razzl support?
What happens when Razzl can’t solve the issue?
How long does it take to create a copilot?
Pricing
Flexible
Pricing Plans
Start with a few products and expand across your catalog. All plans include unlimited users.
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across more of your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across more of your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across more of your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across more of your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Rolling out across a large catalog? Contact us for custom pricing.
Built For Real Products
Make product setup feel
effortless
Replace PDFs and manuals with conversational guidance that keeps customers moving from start to finish—without rewriting your content.
Get Started
Get Started
Setup Complete
Setup Complete
Setup Complete
