Built for Brands
Make every product setup a success
Give your customers an AI Copilot for product assembly and setup—improve the customer experience, lower your support costs, and protect revenue.
What Razzl Delivers for Brands
A conversational copilot for your products
Guides step by step, answers questions in plain language, and troubleshoots issues in real time.
Grow orders, not overhead
Razzl scales setup guidance across every order, so brands can grow without adding overhead.
Build customer confidence
Successful setups strengthen customer confidence, reviews, referrals, and repeat purchases.
Protect revenue after delivery
Razzl clears confusion and corrects missteps in real time, before they lead to a return or reship.
Grow orders, not overhead
Razzl scales setup guidance across every order, so brands can grow without adding overhead.
Build customer confidence
Successful setups strengthen customer confidence, reviews, referrals, and repeat purchases.
Protect revenue after delivery
Razzl clears confusion and corrects missteps in real time, before they lead to a return or reship.
Grow orders, not overhead
Razzl scales setup guidance across every order, so brands can grow without adding overhead.
Build customer confidence
Successful setups strengthen customer confidence, reviews, referrals, and repeat purchases.
Protect revenue after delivery
Razzl clears confusion and corrects missteps in real time, before they lead to a return or reship.
Grow orders, not overhead
Razzl scales setup guidance across every order, so brands can grow without adding overhead.
Build customer confidence
Successful setups strengthen customer confidence, reviews, referrals, and repeat purchases.
Protect revenue after delivery
Razzl clears confusion and corrects missteps in real time, before they lead to a return or reship.
The Razzl Difference
Turn product setup into a business advantage
The traditional way
Setup issues lead to frustration, poor reviews, returns, and reships
Support teams spend time collecting issue details and context
Customers piece together setup on their own
Static instructions cannot adapt when issues arise
Confusion and mistakes lead to replacements and returns
The Razzl way
Real-time guidance keeps setup moving, protecting reviews and revenue
Issue details and relevant context are gathered automatically
Product-specific guidance is delivered instantly
Guidance adapts to each question and problem
Core Capabilities
What Razzl handles for your team
Turns product knowledge into real-time guidance and support.
Learns every setup detail
so your team doesn’t
Turns instructions, visuals, diagrams, images into usable AI support.
Understands product-specific setup steps without staff training.
Keeps teams from having to learn every SKU, variant, and setup detail.
Learns every setup detail
so your team doesn’t
Turns instructions, visuals, diagrams, images into usable AI support.
Understands product-specific setup steps without staff training.
Keeps teams from having to learn every SKU, variant, and setup detail.
Learns every setup detail
so your team doesn’t
Turns instructions, visuals, diagrams, images into usable AI support.
Understands product-specific setup steps without staff training.
Keeps teams from having to learn every SKU, variant, and setup detail.
Answers setup questions
across languages
Helps resolve setup questions before they reach support.
Handles common “what do I do next?” and “am I doing this right?” questions.
Supports customers across languages without adding team workload.
Answers setup questions
across languages
Helps resolve setup questions before they reach support.
Handles common “what do I do next?” and “am I doing this right?” questions.
Supports customers across languages without adding team workload.
Answers setup questions
across languages
Helps resolve setup questions before they reach support.
Handles common “what do I do next?” and “am I doing this right?” questions.
Supports customers across languages without adding team workload.
Troubleshoots issues
before escalation
Pinpoints likely causes when something doesn’t work.
Guides customers through focused checks before a support ticket is created.
Reduces long diagnostic threads between customers and support.
Troubleshoots issues
before escalation
Pinpoints likely causes when something doesn’t work.
Guides customers through focused checks before a support ticket is created.
Reduces long diagnostic threads between customers and support.
Troubleshoots issues
before escalation
Pinpoints likely causes when something doesn’t work.
Guides customers through focused checks before a support ticket is created.
Reduces long diagnostic threads between customers and support.
Keeps setup moving
through parts issues
Identifies parts and explains where they’re used.
Prevents wrong-part mistakes during setup.
Helps continue setup when a part is missing, damaged, or unclear.
Keeps setup moving
through parts issues
Identifies parts and explains where they’re used.
Prevents wrong-part mistakes during setup.
Helps continue setup when a part is missing, damaged, or unclear.
Keeps setup moving
through parts issues
Identifies parts and explains where they’re used.
Prevents wrong-part mistakes during setup.
Helps continue setup when a part is missing, damaged, or unclear.
Escalates with
full context
Routes only unresolved or high-risk issues to your team.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Escalates with
full context
Routes only unresolved or high-risk issues to your team.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Escalates with
full context
Routes only unresolved or high-risk issues to your team.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Works Anywhere
Available wherever customers ask for help
Make Razzl available from QR codes, product pages, order emails, SMS, packaging inserts, or your support site — no app required.
Mobile
Web
Mobile
Web
Margin Protection
Razzl helps protect margin
Protect up to 10-15% of your margin. Typical drivers (varies by category).
Preventable “doesn’t work” returns
Preventable “doesn’t work” returns
Fewer part reships & replacements
Fewer part reships & replacements
Fewer support tickets caused by setup issues
Fewer support tickets caused by setup issues
Revenue Retained
Reviews
Repeat Purchases
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
How It Works
How Razzl works
Launch AI setup support from the product content you already have.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide users in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide users in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide users in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use what you already ship today—PDFs, manuals, and setup guides. No reformatting. No rewrite. Just upload.
02.
Razzl turns it into a copilot
We convert your docs into a structured setup flow: steps, parts callouts, checkpoints, and common fixes—so the copilot can guide customers in real time.
03.
Share the copilot with your customers
Publish it as a QR code, a link in email/SMS/website - customers jump straight into a conversational experience instead of digging through manuals.
FAQ
Frequently asked
Frequently asked
questions
questions
Answers for brands evaluating AI support for product setup
Answers for brands evaluating AI support for product setup
What is Razzl?
Razzl is an AI Copilot for product setup. It answers questions in plain language, guides setup step by step, and troubleshoots issues in real time.—helping brands improve the customer experience, lower support costs, and protect revenue.
Do we need to rewrite our manuals or create new content?
How do customers access it?
What kinds of products does Razzl support?
What happens when Razzl can’t solve the issue?
How long does it take to create a copilot?
What is Razzl?
Razzl is an AI Copilot for product setup. It answers questions in plain language, guides setup step by step, and troubleshoots issues in real time.—helping brands improve the customer experience, lower support costs, and protect revenue.
Do we need to rewrite our manuals or create new content?
How do customers access it?
What kinds of products does Razzl support?
What happens when Razzl can’t solve the issue?
How long does it take to create a copilot?
Pricing
Flexible
pricing plans
Start with a few products, measure support reduction, and expand across your catalog. All plans include unlimited users.
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Rolling out across a large catalog or high-volume support operation? Contact us for custom pricing.
Built For Physical Products
Automate support across every product
Launch AI support for your products using the content you already have — start reducing support workload, unnecessary reships, and avoidable returns.
Get Started
Get Started
Setup Complete
Setup Complete
Setup Complete
