Built for Brands
AI Copilot for Product Setup
Razzl guides product setup and resolves issues in real time — helping brands reduce support workload, replacement requests, and avoidable returns.
Support Automation for Brands
Learns every product. Supports every customer.
Turns setup confusion into instant guidance before it creates costly post-purchase issues.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
Grow shipments, not overhead
Razzl handles repetitive product setup help at the source, so brands can ship more units without growing overhead.
Cut support costs
Razzl learns your product content and handles setup issues from day one — without ongoing staff or call center training.
Protect revenue after delivery
Razzl clears setup confusion and corrects missteps in real time, keeping setup moving before frustration turns into a return.
The Support Cost Problem
Stops setup issues before costs stack up
The costly way
Customers get stuck and contact support for help
Support teams spend time collecting photos, details, context
Confusion creates replacement-part requests, repeat tickets, and escalations
Avoidable returns and reships cut into product margin
The Razzl way
Product-specific answers are delivered instantly
Setup issues resolved before tickets are created
Part confusion and common setup mistakes are handled automatically
Guidance keeps setup moving, reducing returns and reships
Core Capabilities
What Razzl handles for your team
Learns your catalog and provides real-time support for every product.
Learns every setup detail
so your team doesn’t
Turns instructions, visuals, diagrams, images into usable AI support.
Understands product-specific setup steps without staff training.
Keeps teams from having to learn every SKU, variant, and setup detail.
Learns every setup detail
so your team doesn’t
Turns instructions, visuals, diagrams, images into usable AI support.
Understands product-specific setup steps without staff training.
Keeps teams from having to learn every SKU, variant, and setup detail.
Learns every setup detail
so your team doesn’t
Turns instructions, visuals, diagrams, images into usable AI support.
Understands product-specific setup steps without staff training.
Keeps teams from having to learn every SKU, variant, and setup detail.
Answers setup questions
across languages
Helps resolve setup questions before they reach support.
Handles common “what do I do next?” and “am I doing this right?” questions.
Supports customers across languages without adding team workload.
Answers setup questions
across languages
Helps resolve setup questions before they reach support.
Handles common “what do I do next?” and “am I doing this right?” questions.
Supports customers across languages without adding team workload.
Answers setup questions
across languages
Helps resolve setup questions before they reach support.
Handles common “what do I do next?” and “am I doing this right?” questions.
Supports customers across languages without adding team workload.
Troubleshoots issues
before escalation
Pinpoints likely causes when something doesn’t work.
Guides customers through focused checks before a support ticket is created.
Reduces long diagnostic threads between customers and support.
Troubleshoots issues
before escalation
Pinpoints likely causes when something doesn’t work.
Guides customers through focused checks before a support ticket is created.
Reduces long diagnostic threads between customers and support.
Troubleshoots issues
before escalation
Pinpoints likely causes when something doesn’t work.
Guides customers through focused checks before a support ticket is created.
Reduces long diagnostic threads between customers and support.
Keeps setup moving
through parts issues
Identifies parts and explains where they’re used.
Prevents wrong-part mistakes during setup.
Helps continue setup when a part is missing, damaged, or unclear.
Keeps setup moving
through parts issues
Identifies parts and explains where they’re used.
Prevents wrong-part mistakes during setup.
Helps continue setup when a part is missing, damaged, or unclear.
Keeps setup moving
through parts issues
Identifies parts and explains where they’re used.
Prevents wrong-part mistakes during setup.
Helps continue setup when a part is missing, damaged, or unclear.
Escalates with
full context
Routes only unresolved or high-risk issues to your team.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Escalates with
full context
Routes only unresolved or high-risk issues to your team.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Escalates with
full context
Routes only unresolved or high-risk issues to your team.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Works Anywhere
Available wherever customers ask for help
Make Razzl available from QR codes, product pages, order emails, SMS, packaging inserts, or your support site — no app required.
Mobile
Web
Mobile
Web
Margin Protection
Razzl helps protect margin
Protect up to 10-15% of your margin. Typical drivers (varies by category).
Preventable “doesn’t work” returns
Preventable “doesn’t work” returns
Fewer part reships & replacements
Fewer part reships & replacements
Fewer support tickets caused by setup issues
Fewer support tickets caused by setup issues
Revenue Retained
Reviews
Repeat Purchases
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
How It Works
How Razzl works
Launch AI setup support from the product content you already have.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide users in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide users in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide users in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use what you already ship today—PDFs, manuals, and setup guides. No reformatting. No rewrite. Just upload.
02.
Razzl turns it into a copilot
We convert your docs into a structured setup flow: steps, parts callouts, checkpoints, and common fixes—so the copilot can guide customers in real time.
03.
Share the copilot with your customers
Publish it as a QR code, a link in email/SMS/website - customers jump straight into a conversational experience instead of digging through manuals.
FAQ
Frequently asked
Frequently asked
questions
questions
Answers for brands evaluating AI support for product setup
Answers for brands evaluating AI support for product setup
What is Razzl?
Razzl is an AI Copilot for products that require setup, assembly, or installation. It helps brands automate repetitive post-purchase support, reduce replacement-part requests, and lower avoidable returns.
Do we need to rewrite our manuals or create new content?
How do customers access it?
What kinds of products does Razzl support?
What happens when Razzl can’t solve the issue?
How long does it take to create a copilot?
What is Razzl?
Razzl is an AI Copilot for products that require setup, assembly, or installation. It helps brands automate repetitive post-purchase support, reduce replacement-part requests, and lower avoidable returns.
Do we need to rewrite our manuals or create new content?
How do customers access it?
What kinds of products does Razzl support?
What happens when Razzl can’t solve the issue?
How long does it take to create a copilot?
Pricing
Flexible
pricing plans
Start with a few products, measure support reduction, and expand across your catalog. All plans include unlimited users.
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Rolling out across a large catalog or high-volume support operation? Contact us for custom pricing.
Built For Physical Products
Automate support across every product
Launch AI support for your products using the content you already have — start reducing support workload, unnecessary reships, and avoidable returns.
Get Started
Get Started
Setup Complete
Setup Complete
Setup Complete
