AI Copilot for Product Setup
The copilot guides product setup and handles problems in real time — reducing support workload, replacement requests, and avoidable returns.
Support Automation
The new support layer for product setup
Resolves setup issues before they create tickets, reships, returns, and support workload.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
Grow shipments, not overhead
Razzl handles repetitive product setup questions at the source, so brands can ship more units without growing support overhead.
Cut support costs
Razzl reads your product materials once and handles setup issues from day one — no support staff or call center training.
Protect revenue after delivery
Razzl catches setup errors in real time, helping buyers finish setup instead of packing the product up for a refund.
The Support Cost Problem
Setup issues become support costs fast
The costly way
Customers get stuck and contact support for help
Support teams spend time collecting photos, details, context
Confusion creates replacement-part requests, repeat tickets, and escalations
Avoidable returns and reships cut into product margin
The Razzl way
Product-specific answers are delivered instantly
Setup issues resolved before tickets are created
Part confusion and common setup mistakes are handled automatically
Unresolved issues escalate with full context for your team
Core Capabilities
What Razzl handles for your team
Learns your catalog and resolves issues before they become team workload.
Learns every product
so your team doesn’t
Turns instructions, visuals, diagrams, images into usable AI support.
Understands product-specific setup steps without staff training.
Keeps teams from having to learn every SKU, variant, and setup detail.
Learns every product
so your team doesn’t
Turns instructions, visuals, diagrams, images into usable AI support.
Understands product-specific setup steps without staff training.
Keeps teams from having to learn every SKU, variant, and setup detail.
Learns every product
so your team doesn’t
Turns instructions, visuals, diagrams, images into usable AI support.
Understands product-specific setup steps without staff training.
Keeps teams from having to learn every SKU, variant, and setup detail.
Answers setup questions
automatically
Helps resolve setup questions before they reach support.
Handles common “what do I do next?” and “am I doing this right?” questions.
Supports customers across languages without adding team workload.
Answers setup questions
automatically
Helps resolve setup questions before they reach support.
Handles common “what do I do next?” and “am I doing this right?” questions.
Supports customers across languages without adding team workload.
Answers setup questions
automatically
Helps resolve setup questions before they reach support.
Handles common “what do I do next?” and “am I doing this right?” questions.
Supports customers across languages without adding team workload.
Troubleshoots issues
before escalation
Pinpoints likely causes when something doesn’t work.
Guides customers through focused checks before a support ticket is created.
Reduces long diagnostic threads between customers and support.
Troubleshoots issues
before escalation
Pinpoints likely causes when something doesn’t work.
Guides customers through focused checks before a support ticket is created.
Reduces long diagnostic threads between customers and support.
Troubleshoots issues
before escalation
Pinpoints likely causes when something doesn’t work.
Guides customers through focused checks before a support ticket is created.
Reduces long diagnostic threads between customers and support.
Keeps setup moving
through part issues
Identifies parts and explains where they’re used.
Prevents wrong-part mistakes during setup.
Helps continue setup when a part is missing, damaged, or unclear.
Keeps setup moving
through part issues
Identifies parts and explains where they’re used.
Prevents wrong-part mistakes during setup.
Helps continue setup when a part is missing, damaged, or unclear.
Keeps setup moving
through part issues
Identifies parts and explains where they’re used.
Prevents wrong-part mistakes during setup.
Helps continue setup when a part is missing, damaged, or unclear.
Escalates with
full context
Routes only unresolved or high-risk issues to your team.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Escalates with
full context
Routes only unresolved or high-risk issues to your team.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Escalates with
full context
Routes only unresolved or high-risk issues to your team.
Sends a tight summary: context, what failed, and what was tried.
Makes the next action clear so support can jump straight to resolution.
Works Anywhere
Available wherever customers ask for help
Launch Razzl from QR codes, product pages, order emails, SMS, packaging inserts, or your support site — no app required.
Mobile
Web
Mobile
Web
Margin Protection
Razzl helps protect margin
Protect up to 10-15% of your margin. Typical drivers (varies by category).
Preventable “doesn’t work” returns
Preventable “doesn’t work” returns
Fewer part reships & replacements
Fewer part reships & replacements
Fewer support tickets caused by setup issues
Fewer support tickets caused by setup issues
Revenue Retained
Reviews
Repeat Purchases
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
What Goes Away
Say goodbye
to
Repeat Support Questions
Unnecessary Returns
Confusing manuals
“i’m Stuck” Tickets
Abandoned Setups
How It Works
How Razzl works
Launch AI setup support from the product content you already have.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide users in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide users in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use the content you already have—PDFs, manuals, setup guides, and troubleshooting docs. No reformatting or rewriting. Just upload your files and begin there.
02.
Razzl turns them into a copilot
Razzl converts your content into a guided setup flow with steps, part callouts, checkpoints, and common fixes—so the copilot can guide users in real time.
03.
Share the copilot with your customers
Publish it as a QR code or link across email, SMS, product pages, or your support site. Customers go straight to conversational help instead of digging through manuals.
01.
Upload your manuals & setup docs
Use what you already ship today—PDFs, manuals, and setup guides. No reformatting. No rewrite. Just upload.
02.
Razzl turns it into a copilot
We convert your docs into a structured setup flow: steps, parts callouts, checkpoints, and common fixes—so the copilot can guide customers in real time.
03.
Share the copilot with your customers
Publish it as a QR code, a link in email/SMS/website - customers jump straight into a conversational experience instead of digging through manuals.
FAQ
Frequently asked
Frequently asked
questions
questions
Answers for brands evaluating AI setup support.
Answers for brands evaluating AI setup support.
What is Razzl?
Razzl is an AI support copilot for products that require setup, assembly, or installation. It helps brands automate repetitive post-purchase support, reduce unnecessary replacement-part requests, lower avoidable returns, and escalate unresolved issues with full context.
Do we need to rewrite our manuals or create new content?
How do customers access it?
What kinds of products does Razzl support?
What happens when Razzl can’t solve the issue?
How long does it take to create a copilot?
What is Razzl?
Razzl is an AI support copilot for products that require setup, assembly, or installation. It helps brands automate repetitive post-purchase support, reduce unnecessary replacement-part requests, lower avoidable returns, and escalate unresolved issues with full context.
Do we need to rewrite our manuals or create new content?
How do customers access it?
What kinds of products does Razzl support?
What happens when Razzl can’t solve the issue?
How long does it take to create a copilot?
Pricing
Flexible
pricing plans
Start with a few products, measure support reduction, and expand across your catalog. All plans include unlimited users.
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Monthly
Yearly
20%off
Starter
Get your first products live
/month
Sign up
Sign up
Included Features:
3 active products
30 copilot sessions / month
$1.00 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Growth
Expand across your catalog
/month
Sign up
Sign up
Included Features:
30 active products
200 copilot sessions / month
$0.75 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Scale
Deploy at broader scale
/month
Sign up
Sign up
Included Features:
150 active products
1,100 copilot sessions / month
$0.50 / overage session
Conversational setup guidance
Step-by-step instructions
Visual troubleshooting
Brandable customer experience
Escalation to support
Usage insights
Rolling out across a large catalog or high-volume support operation? Contact us for custom pricing.
Built For Physical Products
AI support for product setup
Launch AI support for your products using the content you already have — start reducing repetitive tickets, unnecessary reships, and avoidable returns.
Get Started
Get Started
Setup Complete
Setup Complete
Setup Complete
