Toys, hobby kits &
Examples: STEM kits, hobby builds, drones, maker kits, modular toys
What breaks product setup
Complex sequences where one missed step breaks the outcome
Small components are hard to identify and easy to lose
Customers need plain language—not diagrams-only guidance
“It doesn’t work” without a clear description of what’s wrong
Missing items create uncertainty about whether to continue
How Razzl helps
Guides step-by-step with clear “next action” direction
Photo-first help for fast diagnosis when words aren’t enough
Component identification and context without jargon
Missing/damaged flow that reduces dead-ends and keeps progress moving
Clean escalation summaries when a human needs to step in
What customers say
“What is this piece for?”
“It’s not working—what did I miss?”
“Can I keep going without this part?”
“Does this look right?”
“What’s the next step?”
